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> Get Articles > Advertising > GOT MEME? How to Attract Your Clients' and Customers' Attention

GOT MEME? How to Attract Your Clients' and Customers' Attention


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Charlie Cook
ccookcharliecook.net

In Mind Marketing
http://www.charliecook.net


No "meme" isn't a typo and Got Milk, the more commonly know

phrase, is actually a marketing meme. If you've opened up a

magazine or watched TV in the last ten years you've seen the

fun and memorable Got Milk ad campaign using celebrities with

a milk mustache. Chances are it got your attention and you

remember the phrase, "Got Milk".



A good meme is simple, provocative and infectious. An effective

meme rolls off your tongue and sticks in your mind. Others

remember it and pass it along to their friends and colleagues.

It's the cultural equivalent of a gene. For those of you

without a national advertising budget, helping prospects and

clients quickly grasp what you do and having them spread the

word about your services is a form of zero cost marketing that

you can use.



You may already have a tagline, slogan, or catch phrase you

use in your marketing, but does it work as well as a meme?

Like a gene, memes synthesize complex information, concepts

and ideas and pass them along with little effort. They

communicate what you do in a few words or in a short

sentence. They enable you to get across the benefits of your

products and services to prospects in a form they'll remember

and repeat to others.



Does your current title, tagline, or catch phrase:

- Tell people what you do?

- Create a perception of need?

- Start conversations?



NOT MARKETING MEMES

- Labels such as "Trial Lawyer" or "Copy Editor" or

"Computer Specialist". The problem with labels is that they

don't tell anyone how you can help them, or which problems

you solve. In most cases they kill further conversation.



- Descriptions of work processes and methodologies. These

usually start with "I ...". While at some point a prospect may

want to know how you work, it is their problems and concerns

which interest them the most and are the best place to begin.



- Offers such as "Buy this and get two free." Your meme

isn't meant to convince someone to buy but rather to get

his or her interest and start a conversation.



MEMES

Effective marketing memes focus on a specific clientele and

a solution, or better yet a common client problem. For

example, "I help independent professionals attract more

clients", identifies a market and a client problem. It also

invites the follow up question "How?" FedEx grew their now

billion dollar business with the meme, "When it absolutely,

positively, has to be there overnight".



Whether you use a meme in the elevator, on your business

card or in your mailings, it should help your prospects know

whether you are taking to them and define you as someone

who can help them solve a problem, and prompt prospects

to ask if your products and services could help them, too.



GET MEME

The "Got Milk" campaign used both words and images to get

their message across. If you are only relying on words, you

may need more than two, but limit it to less than ten. Use

the following steps to write your meme.



- Identify your target market.



- Define problems you solve for clients.



- Clarify the benefits you provide.



- Determine what you would like people to do after they

hear or see your meme. What question do you want

them to ask or what action you want them to take?



- Use this information to write five conversation-starting

phrases that summarize who you help and the problems

you solve.



Once you have these draft memes, try them out. Some may

elicit blank stares; others will prompt people to ask

questions or start listing names of people they know who

could use your products and services. A good meme can

start a chain reaction in people's minds and prompt them

to move from prospect to client. When you hear people

repeating your meme to others, you'll know you've got

one that works.



Coming up with an effective meme isn't easy, but its the

lowest cost and most valuable tool in your marketing tool kit.

You may be pushing prospects away with your current

tagline instead of helping people understand what you do

and, more importantly, what you can do for them. So get

meme, and get going with your marketing.



2003 © In Mind Communications, LLC. All rights reserved.





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