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> Get Articles > Advertising > Offline Promotion Matters Too

Offline Promotion Matters Too


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Elena Fawkner
janahbbo.com

A Home-Based Business Online
http://www.ahbbo.com


Offline Promotion Matters Too



© 2002 Elena Fawkner



With all the talk of the importance of search engine positioning,

online directories, keyword metatags and publishing your own

ezine, you might be forgiven for thinking that the online world is

the only one that matters when it comes to promoting your online

business. Only occasionally will you see something like "and

don't forget about offline promotion too".



Why do I need to engage in offline promotion when I'm promoting

an online business? The reason is simple. The concept of a

paperless office is all very well, but your potential customers live

in an offline world. To get their attention, you need to reach them

where they live. Here's how:





STATIONERY



Every item of stationery that leaves your office is an opportunity

to promote your website. Make sure your website address (URL)

appears on every single piece of stationery including:



= business cards

= letterheads

= envelopes

= address labels

= fax cover sheets

= checks

= invoices

= receipts, and

= reorder forms.





PROMOTIONAL ITEMS



Tangible promotional items that people see or use every day are

a great way of keeping your name in front of your customers and

prospective customers. Make sure your URL appears prominently

and it will be a constant reminder to visit your website.



Promotional items that lend themselves well to this concept

include:



= coffee mugs

= paper weights

= pens

= t-shirts

= calendars

= key chains

= magnets

= bumper stickers, and

= car license plate frames.





PRINTED MATERIALS



Printed materials are a great way to generate (especially) repeat

business when included with product orders. After all, your

existing customers are already predisposed to deal with you so

make sure you take the opportunity to promote your entire line

of products and/or services to give them a reason to return. Here's

a few ways:



= Coupons



Coupons are great to use as incentives for future purchases.

Offer a range of coupons including percentage off orders (for

example, "10% off your next order of $20 or more"), free shipping

or free items (for example, "buy one, get one free" type offers).



Coupons can also be used to generate new business by making

them freely available around the traps. For example, if your

business is educational software, make arrangements to have a

supply of "30 day free trial" coupons made available at your

local school.



= Gift Certificates



Gift certificates are good because they allow your customer to

share their discovery of your products and services with friends,

family and colleagues. To be effective, especially in connection

with services, a gift certificate needs to have a tangible dollar value

to the recipient rather than merely offering to redeem the certificate

for a particular service. This is because the referral customer

probably has no conception of the dollar value of your service. The

potential customer can, however, readily appreciate the value of a

"$30 toward your purchase of $60 or more" gift certificate.



= Product Sheets



Product sheets are a way for you to make your existing customer

aware of what *other* products and services you offer in addition

to those they have recently purchased. This need not be any more

elaborate than a one page price list but it can be as extravagant as

a glossy product page replete with photos if your budget permits.



= Brochures



Brochures are an effective way to create a professional image and

promote your products and services at the same time. Give them

to prospective customers for a quick overview of your business

and to give them a reason to visit your website for more information.



Distribute your brochure whenever you get the chance: carry them

with you wherever you go and hand them out whenever you hand

out your business card. Mail your brochure to current clients to

inform them of additional products and services that they may be

unaware you offer and to prospective clients sourced from rented

mailing lists.



Also, get permission to leave a small stack of your brochures in

places where potential customers are likely to congregate such as

doctors' and dentists' waiting rooms, local schools etc..



Another good idea is to send your brochure to the editors of your

local and regional newspapers together with a letter advising of

your availability for interview as a local expert in your field.





ADVERTISING



Advertising can be as simple as placing classified ads in your

local newspaper or as grand as purchasing television advertising

slots. Here's a few ideas:



= Classified Ads



Place small classified ads in your local and city newspapers and

include the URL of your website.



= Yellow Pages



If you purchase display advertising in the Yellow Pages, be sure

to include your URL.



= Flyers



One page flyers advertising your product or service and including

your URL can be printed cheaply and left on car windshields or

distributed via letterbox drops in your local area.



= Local TV Guide



Your local TV guide can be a good place to advertise cheaply if

your product or service is of particular interest to a local

geographic target audience. Again, be sure to include your URL.



= Radio Advertising



Radio advertising can be an excellent buy for many small

businesses. Call the sales department of several radio stations

that target your demographic. Be sure to ask about rates for

different times of day and package deals.



= Television Advertising



You're not going to be able to afford the high price advertising

exposure that's offered by the likes of ABC or NBC but you

may be surprised at how affordable advertising on your local

cable channel can be. Contact the sales department of your

cable provider for details. This type of advertising is particularly

effective if your product or services is oriented toward a specific

geographic target market.



= Direct Mail



Mailing lists of various sizes are available for rent or purchase

for direct mailing your offer to prospective customers.



= Press Releases



Press releases can act as a form of de facto advertising. Send

your press release to the editors of print periodicals.





NETWORKING



Any local community offers ample opportunity for networking.

Each networking function you attend is an opportunity to

publicize your business and your website. Consider the following:



= local Chamber of Commerce

= local industry groups

= school functions

= social events

= charitable organizations

= community functions, and

= public speaking.





EVERY CHANCE YOU GET



Last but not least, getting the word out should be a daily habit.



= Telephone



Every time you answer your business phone be sure to give the

caller your website address so they can find out more information

about you and your business. Make sure your website address

is included in the message recorded on your answering machine.



= Mail Inserts



Include a small insert promoting your business and your website

in every piece of mail that leaves your home or office.



= Word of Mouth



Finally, perhaps the most effective and under-appreciated tool of

them all ­ word of mouth. Talk about your business and your

website at every opportunity and encourage your customers,

friends, family and colleagues to do the same. You would be

surprised at just how many businesses out there owe their

success to little more than word of mouth referrals.



Successfully promoting an online business requires a sound

understanding and methodical application of the principles of

online marketing and promotion.



But to focus on online methods to the exclusion of offline does

only half the job. Give due attention to offline methods of

promotion in conjunction with your online promotional efforts to

ensure the widest possible coverage of ALL of your potential

markets.



** Reprinting of this article is welcome! **

This article may be freely reproduced provided that: (1) you

include the following resource box; and (2) you only mail to

a 100% opt-in list.



------



Here's the resource box to use if reprinting this article:



------



Elena Fawkner is editor of A Home-Based Business Online ... practical

business ideas, opportunities and solutions for the work-from-home

entrepreneur.

http://www.ahbbo.com








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