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> Get Articles > Advertising > The secrets to advertising in the Yellow Pages
The secrets to advertising in the Yellow Pages
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Steve Yankee
syankeeopinmarketing.com
Yellow Pages Power!
http://www.yellowpagespower.com
The Yellow Pages are a terrific medium because of one simple reason: they are a directive medium, as opposed to a creative medium, such as a newspaper ad or tv spot. In other words, people use them when they're ready to buy. Which means you can(and should)load up your ad with everything you want to say about your capabilities and services --and people will read literally EVERY word. Because for the most part, they've already decided to buy, and your Yellow Pages ad is your best possible opportunity to get them to call you so you can CLOSE the sale!
What should go into your ad -the RASCIL factors
People are influenced in their Yellow Pages calling (and buying) decisions by several factors:
Reliability
Authorization
Security
Completeness of Service
Illustrations
Location
Let's take each point, one at a time, starting with
RELIABILITY. Key phrases you should use in your ad include:
* Your XX years of experience
* Are you a member of a professional association? Say so.
* Satisfaction guaranteed or any other guarantees you offer
AUTHORIZATION
* Authorized sales/service for name brand manufacturers? Say so.
SECURITY
* Do you store goods in a safe?
* Are you insured, bonded?
* Is your work done on-premises?
COMPLETENESS OF SERVICE
* Do you have the latest and best equipment
* Do you offer multiple lines of goods for best selection?
* Free pickup and delivery?
* Free estimates and initial consultation?
* List your hours!("Open Monday through Friday, 8:30 - 5:30" or whatever. Be accessible!)
* All the services you provide
* Your phone number. This should be the largest component in your ad.
ILLUSTRATION
* Use your logo; a silhouette of something relevant to your business; a photo or drawing of your store, your truck. the logo of a professional association to which you belong; even the Visa/Master Card logos, if you take bankcards. Something to catch the reader's eye quickly.
LOCATION
* Your address! (Tricky if you work out of your home, but if you don't include an address you tend to look pretty "fly-by-night..." so at the very least, use a P.O. Box number.) If your address is hard to find and you depend on walk-in business, give them a reference. "One block south of City Hall," or "Just north of Quincy Street off US-131."
The extras that will help your ad pull even better...
There are two things that will help your hard-working ad work even harder. The first is using a second color in your ad. I know it costs you more, but adding a color improves readership by a factor of THREE TIMES.
The second thing is something that won't cost you extra. Do something with your ad border. Don't just have the Yellow Pages ad production people run a thin line around the ad. If you're selling boats, use a drawing of a rope. A film company? Make it look like film perforations. You can even incorporate your artwork into it the design. The trick is to make the ad as eye-catching as possible. Ask your yellow pages sales rep for help in design, and even in writing --as long as you remember the sure-selling phrases that we've already discussed.
Some final thoughts for Yellow Pages success:
When you have finalized your new Yellow Pages ad and if your rep is going to have the ad put together for you, request a proof. You will be sent a copy of the ad for approval before it runs in the book. Check it carefully for mistakes. If you find any, correct them and contact your rep to make sure changes are made. If for some reason there's something messed up with
the ad AFTER it's been printed and the Yellow Pages directories have been distributed, contact your rep immediately. This will help defuse any anger that might possibly build up over the year your ad will be running with a mistake in it. (And believe me, it will). Secondly, if the mistake is a serious one (wrong phone number, wrong address), you may be able to get a payment adjustment. Many of the independent Yellow Pages directories are published by newspaper concerns, and if there's a mistake in their directory, they might even give you a free corrective ad or ads in their local papers.
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Excerpted from "Yellow Pages Power" by Steve Yankee, the creator of over 50 books, videos and reports for small business success. For more information on how to maximize your yellow pages budget, contact mailto:syankeeopinmarketing.com or visit http://www.yellowpagespower.com
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