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2003 Guide To Becoming A Successful Reseller
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Alessandro DeBarros
webmasterbrandblast.com
BrandBlast
http://brandblast.com
h12003 Guide To Becoming A Successful Reseller/h1
pFONT color=blackIby Alessandro DeBarros/I/FONT/p
PSimply put, reselling is a way to make money, both in the case
of the provider supplying the original service, and the independent
operator doing the reselling. It is a relationship between a service
provider, and a special kind of customer. /P
PIn a reselling relationship, the reseller is not an employee of
the service provider, but instead acts as an extension of the larger
company's marketing, sales and support operations. The reseller
markets the product independently, and signs up customers to the
original provider's service, often providing the simple side of
the service, like offering basic tech support and administration
of the account. /P
POn the service provider's side of the deal, a reselling program
allows a business to expand its customer base without overextending
its marketing and sales operations. From the reseller's side, a
reselling program allows a small, independent operator to profit
from a small piece of the Internet services market without requiring
a lot of technical knowledge, or a big investment in infrastructure.
/P
h1THE FIRST STEP/h1
PThe first step in a successful reselling venture is defining what
type of product/service you want to resell. A big mistake most new
resellers make is cramming lots of different products and services
into a website. /P
PStart small, start with 2-3 related products that you can resell
and support with ease, then expand into a broader range of products
and services as your client base grows. If you have experience in
a field, choose a product that flatters your knowledge, create a
niche market, and then expand./P
h1 HOW TO SPOT A GOOD RESELLER PROGRAM/h1
PAn excellent higher-tier Web host truly values its relationships
with resellers. Through such relationships, a company enhances the
market reach of its product and services offerings through the reseller's
specific market segments. /P
PA higher-tier company will thus offer a myriad of specifically
tailored services to enhance the reseller's service offering. By
providing a wide range of options, a reseller's business can scale
along with its customer base. /P
PThe options, or resale models most usually made available to resellers
include "volume discount" reselling, discount per domain, affiliate
and private label reselling./P
DIR DIR
h2VOLUME DISCOUNT MODEL/h2
pThe volume discount approach provides increased revenue per domain
as the reseller increases the number of accounts within their hosting
portfolio. This model is extremely cost-effective for larger resellers,
since the cost per account declines as the volume of accounts increases.
/p
pThe major disadvantages of this model however are that resellers
are usually directly identified as resellers, since the infrastructure
and brand identity throughout the entire Web hosting service is
usually identified with the higher-tier hosting provider. /p
pThe model also is not very advantageous to newer and smaller reseller
operations which have just started-up, since reselling under this
model is much more expensive if the reseller's customer base is
small./p
h2DISCOUNT PER DOMAIN MODEL/h2
pThe more advantageous reselling model for the start-up reseller
operation is therefore the discount per domain model. Under this
approach, higher-tier Web hosting firms offer discounts to the reseller
per account purchase. /p
pMost start-up resellers first elect to purchase this type of service
because) it is the hosting option with the least expensive cost
of entry and ii) the option provides substantial savings as the
reseller's customer base grows. /p
pThe most advantageous discounts offered usually range from 15 to
30 per cent of the original account's price. With the reseller able
to set the retail price for its consumers, profitability can accrue
very quickly via this resale model. /p
h2AFFILIATE RESELLING /h2
pThe other popular resale option is affiliate reselling. Under this
model, resellers are offered a simple, uncomplicated payment structure
that pays commissions on all referrals for Web hosting services
and hosting accounts that recur monthly. /p
pThis option is extremely popular with smaller Web designers, developers
and system integrators, since it allows them to collect an up front
fee for placing their client's hosting services at a particular
higher-tier Web hosting firm. /p
pBy utilizing this option, system integrators need not spend thousands
of dollars to offer their clients hosting infrastructure that is
constructed in-house. In wide contrast, integrators can collect
a fee while relocating the rather involved responsibility of hosting
onto a firm that makes hosting its core competency. /p
PWhile this resale approach will satisfy most small system integrators,
it would not likely satisfy a value-added reseller (VAR)./P
h2VALUE ADDED RESELLER OR PRIVATE LABEL RESELLER MODEL/h2
pA VAR is a vertical, market-centric, solution provider who integrates
specific products into its own offering as part of a complete customer
solution. Because VARs are focused upon providing transparent and
integrated products and services, they usually select private label
hosting solutions. /p
pPrivate label hosting allows resellers to utilize the services
of an outsourced, higher-tier service provider while reaping the
benefits of a fully customized look and feel. Private label solutions
are considered the most complex since most offer a high level of
customization and automation. /p
pFor this reason, private label solutions have the most expensive
cost of entry, and are used by the largest of resellers, who posses
hundreds and even thousands of accounts. /p
h2 LEARN, LEARN, PROSPER/h2
pAn excellent reseller will take the time to learn everything about
the product/service he/she is selling, this is a crucial component
to your success as a reseller, if you don't know how your product's
features can benefit your customers, how will convey that message
to them?/p
PYou must step into the mind of the Company you are reselling for,
involve yourself in their culture by thoroughly reading all their
manuals, subscribing to their forums, ezines, and updates. Look
for communities built around the product and interact with other
resellers and users to learn the strong points and weaknesses of
your product so you may be better prepared to answer pre-sales and
support questions./P
/DIR/DIR
pReselling programs can be a low risk way to start your online business,
picking the correct reseller program(s) is as important as any aspect
of your business plan. Follow the above guidelines and you increase
your chances of finding and implementing a successful reseller program./p
P FONT face=Arial color=#ff0000 size=2BAbout The Author/b/fontFONT face=Arial size=2BR
/FONTAlessandro DeBarros is a Internet Consultant, Author, and
Webmaster of A href="http://www.brandblast.com/"Brandblast.com/A.Host
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