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> Get Articles > Autoresponders and How To Use Them > Follow up with your Prospects and Customers Automatically
Follow up with your Prospects and Customers Automatically
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Dwayne McLean
dwaynesmartmarketingcentral.com
Smart Marketing Central
http://www.smartmarketingcentral.com
Think of all the hours some companies spend following up with
customers and potential customers over the telephone. Suppose
you could reduce that time spent by automatically sending
follow-up letters to those people.
The fortune is in the follow-up. Having a follow-up system
with properly written follow-up letters can turn a 1% r
esponse rate into a 3% response rate. That could be the
factor in you becoming a success story on the Internet.
Let us start by first defining a Follow-up autoresponder
system. To define most simply, an autoresponder is an email
address which when someone sends a message to responds back
with a pre-loaded sales letter. It is a way of sending
instant information to the contacts in your database. An
autoresponder is available to send out sales letters 24 hours
a day without any work on your part.
When a person sends a message to your autoresponder, their
information (email, name, date, subject, ...) is captured.
Now, the autoresponder has an email to send a letter to and
a name to personalize the letter with. Now, that you have
that prospects information, the autoresponder will continue
to send out follow-up messages.
Here is an example. Let's say you had a customer database of
1000 names and your company just introduced a new product.
To talk to each of your customers about your new product by
telephone may take you a month. Why not schedule a mass
emailing overnight and follow-up with those that show an
interest?
Here is another example. An interested prospect sees your
Classified advertisement in an Ezine or Newsletter. Your
advertisement announces a free offer that your targeted
audience can not refuse. Your Ad directs them to your web
site. Your web site contains an Opt-in form where they sign
up to receive your free offer.
Now, you have captured their contact information. Their names
and email address and whatever information you ask are
entered into your Opt-in database of prospects. Immediately,
they are sent the free offer and your first sales letter. An
Autoresponer follow-up system will continue to send more sales
letters over a scheduled period of time.
The beauty of an autoresponder is the follow-ups are
automatically done for you. You don't have to worry about
collecting emails and sending follow-up letters. You don't
have to wonder whether or not you sent the follow-up letters
or who you have left to send letters to. It is completely
automated for you!
It bears repeating that the follow-up is very important. Most
people won't buy on their first visit to your site. They often
put it off for another time. In a couple of days they forget
about your business and you end up loosing a potential customer.
If a consistent and scheduled follow-up is not done, you will
never get the sales that you could have.
Why not have a follow-up autoresponder system in place that
will routinely email your prospects and customers in your
database? Your contacts will receive scheduled emails without
you even raising a finger. You will be able to Cash in dozens
of hours each week, caused by scheduling and performing
frustrating and tedious tasks, into Productive Sales time.
Copyright © Dwayne McLean 2002.
About the Author:
Dwayne McLean is Co-founder of Smart Marketing Central, LLC
- a company providing businesses with automated marketing
strategies and business resources. For more information visit:
<a href="http://www.smartmarketingcentral.com
">http://www.smartmarketingcentral.com
</a>
Subscribe to our Weekly Newsletter, "Advanced Strategies for
Business Growth" by emailing: <a href="mailto:ezine_htmlsmartmarketingcentral.com">mailto:ezine_htmlsmartmarketingcentral.com</a>
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