Three Business Lessons From The US Postal Service - Get Articles by Denise OBerry |  |
> Get Articles > Business Practice > Three Business Lessons From The US Postal Service Three Business Lessons From The US Postal Service Download as PDFDenise OBerry denisewhatspossible.com The Small Business Edge Corp. http://www.whatspossible.com There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions. The Postal Service claimed they had to cut Saturday service to customers to stay afloat -- a service they had provided for years and one that customers had come to expect. They said people using email instead of regular mail made a major dent in their profits. Customers are in an uproar. If people had a choice, they'd lose many. Welcome to the real world of business. There are three lessons in this for your business. Lesson #1: Use indicators, in addition to cash flow, that help you watch the ebb and flow of your business. What can you measure that will tell you quickly -- so you can act -- about what's happening in your business? Lesson #2: Don't just whack a service you've been providing your customers. If you need to cut, look inside your business for processes and procedures that can be streamlined to save you money. Cut the fat of your business, not the services. Lesson #3: Always be on the lookout for new competitors entering your business space. Don't wait for that competition to start taking away your customers. Be proactive. Find ways to offer more value to keep your customers loyal. Denise O'Berry helps small business owners identify and execute the steps to grow their business. Find out more at http://www.whatspossible.com How useful did you find this article? This article can be downloaded freely from http://www.get-articles.com and used on your website or in your ezine so long as the author is credited and their resource box left intact. You should not change any links in the article, and where the article is used on a website it's links should be clickable. Please see our terms and conditions page for more information: http://www.get-articles.com/authors-publishers-terms.php |
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