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> Get Articles > Communication Skills > Cold Calling Fun, Are You Serious?
Cold Calling Fun, Are You Serious?
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Lin Wilder
fast.mlmleadsverizon.net
FastMLMLeads
http://www.fastmlmleads.com
Cold Calling Fun, Are You Serious?
When my business partner who also happens to be my husband
suggested that I learn to do cold calling to become an expert in
our home business, I can still remember the exact spot where I
was standing in our kitchen;
nor can I forget the feeling that gripped my insides.
Quite simply put, I was horrified at the prospect of talking with
complete strangers about my business. The thought conjured up
all of the stereotypes of the worst kind of salesman that I could
think of; remember Jack Lemmon in the movie,
“Glengarry Glen Rose”? Or the Arthur Miller character of Willy
Lomax in “Death of a Salesman”?
If you remember these characters then you get the picture.....
If you don’t, think of the most aggressive and desperate car
Salesman you have ever met and you have the image. It has been
five years since that kitchen conversation and one of the
things I love most about our business is talking with new potential
customers or cold calling.
If the telephone still seems to weigh 400 pounds when you pick it up
to call prospects or if you cannot talk with a sharp waitress
about your business because the words stick in your throat, read on.
There are three essentials to learning how to love cold calling:
Support, lots of it;
Feedback, lots of it;
And leads, lots of them.
Let’s begin with the support part.
Support is imperative because when we begin to talk with strangers
about our business, we will not do well at first. Trust me on this one.
Here’s an example; in the beginning, I used the “300 foot” rule.
Translated, that means that anyone who came within 300 feet of me
and was breathing was fair game.
There were many times that I had no plan in mind when I prospected
a stranger. Often, my husband and I were in a restaurant together
when I awkwardly approached the waiter or another customer;
I made the classic mistakes of talking, not asking, over and
over ,often knowing that I would never follow up with this
person. But my business partner (husband) never made fun of me
or gave me “constructive feedback”.
He knew how far outside my “comfort zone” I had wandered and
consistently encouraged me to continue taking the risk of talking to
strangers about my business.
He called it practice and told me that I was learning.
So you know what happened?
I got better.
The more I did this, the more comfortable I felt and therefore acted.
There is a reason that Chesterton’s advice is often quoted to anyone
learning a new skill: “anything worth doing is worth doing poorly”.
When we are learning, we’ll most likely act like it.
Realize that in yourself and in others and you will start to attract
people to you.
Feedback is a tougher issue.
Once the newly acquired skill of “cold calling” or prospecting is
more-or-less comfortable, we need to see the errors that we are making
in order to correct them. This is where “constructive criticism” comes in.
This is tough because most of us despise being criticized- I do and so
does everyone else I know.
So what can we do? There are several alternatives that may be preferable
at least in the beginning.
One is using a tape recorder to record live phone conversations;
simulated role-plays can be useful as well and scripts may be helpful
for some. But nothing beats someone listening and then
giving us immediate and honest feedback.
Nothing - but it is unpleasant for those of us working hard to do
the best we can do
and that is most of us.
The three common pitfalls for many of us are
Talking too much,
Interrupting,
And not listening.
This last skill, listening, requires concentration and discipline but
is powerful. You know when you are listening when you sense the
appreciation of the person you’re listening to for they are almost always
surprised and grateful to hear their thoughts and concerns return to them.
We can change our style and learn to listen but it requires focus and work.
An unlimited supply of leads is the last requirement for learning to
love cold calling. Most of us really believe we only know 5 people to
talk to about our business and when pressed we may be able to list 30.
So what do we do when we reach the end of the list and we have no
money to buy leads?
And for many of us, the idea of approaching friends and family,
makes our insides crawl. But an insufficient supply of interested
prospects is one of the most common causes for failure in network
marketing.
Let’s think a moment about why it is so important to have more people
to call than you have time to dial. It isn’t complicated, is it? The more
detached we can be from the decision of each person we talk with the
more confidence we feel and stimulate in those we talk with.
That Jack Lemmon stereotype of the aggressive, desperate salesman
is a character we all look to escape, fast.
Where are the sources for unlimited leads?
They range from the PTA and other clubs you can join to the 10-20,000
new folks going on the Internet each day in hopes of finding a way to
change their lives. There are a few excellent companies to buy names
of interested prospects for relatively little money on the Internet.
In summary, cold calling is the heart and soul of any business because
all of us reach the end of our contact list sooner or later.
The three essentials for learning to love talking to strangers are:
Support,
Feedback
And an unlimited supply of people to talk with about the business.
Happy prospecting!
Dr. Lin Wilder wrote this article.
Lin is a full-time net worker, consultant and writer.
She invites you to visit her site at http://www.fastmlmleads.com
“Adversity is…….a tonic to me”
Sir Walter Raleigh
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