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Business Writing Skills I: What Do You Want To Say?
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Linda Elizabeth Alexander
athena6173qwest.net
Write to the Point Communications
http://www.write2thepointcom.com
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Word Count: 606, wrapped at 65 characters
Categories: Business, Professional Development
Many web entrepreneurs are unfamiliar with business
writing. In truth, concise writing will build your business
because you will better connect with customers and
prospects. In this five-part series, the author will teach you
how to make your web communications, and all business
correspondence, clearer, understandable, and more direct.
Business Writing Skills I:
What Do You Want to Say?
By Linda Elizabeth Alexander
Whether you hate writing or love it, it always helps to plan
what you want to say. One method that has always helped
me is the rhetorical square -- a mnemonic device designed
to help you figure out what to say before you say it. I've
seen other words used, but the one I remember best is
"P.A.W.S."
Paws stands for "purpose, audience, writer, subject."
P.A.W.S. is most helpful when establishing the goals of the
piece you are writing and can be as formal and lengthy or
informal and brief as you like. Ask yourself these questions
the next time you sit down to write.
Purpose. What do you want to accomplish through
your writing? Every composition has its purpose,
even it it's just to finish an assignment. For
example, you may write a letter to convey
information, to sell something, or to say hi to an old
friend. You might write a brochure to inform
customers of a new product, explain your
company's mission to them, or to serve as an
advertisement for your services.
Audience. The most important thing you need to
know in order to communicate clearly through
writing is whom you are writing for. Who will read
your writing? Your mother? Your client base?
Your boss? Every audience has a different level of
experience and education. For example, when
writing a report to your boss, you may share
company jargon that the average Joe doesn't
understand - because the average Joe won't be
reading the report. Similarly, you will communicate
differently to your employees and your customers.
Writer. Third, take into consideration the persona
you will assume when writing the piece. Think
about the tone you want to use and the image you
want to present to your audience. From what
perspective are you writing? What impression do
you want to give your readers? For example, if you
get a new job, you will want to announce it to your
friends, your clients - and your current supervisor.
You wouldn't think of using the same tone in all
three letters, would you? You might sound
enthusiastic and informal with your friends and
enthusiastic and polite with your clients. Depending
on your relationship with your current supervisor,
you will probably be official and reticent with her
or him.
Subject (or message). How should you say it? The
length or purpose of the piece lends itself to your
subject. It's very hard to fit a full-length board
report on a post card; at the same time, you
wouldn't want to write a memo about your travels
in the jungle during your summer vacation. Note
that this the same as your purpose: your subject or
message is the content itself; ask yourself what the
piece is about and decide what is the most
appropriate format for it to take.
Good writers routinely analyze the four elements of PAWS. Using
it to prepare your writing, whether it's a personal email, formal
business report, or your best selling novel, will improve your writing
and get your argument across clearly.
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Make more money, improve your professional image, and
grow your business quickly! Let me craft a unique message
for your business. Contact me TODAY to find out how
my services can boost your profits.
http://www.write2thepointcom.com .
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