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> Get Articles > Copywriting > Getting Looked Over, Without Getting Overlooked: Writing for Scanners and Skimmers

Getting Looked Over, Without Getting Overlooked: Writing for Scanners and Skimmers


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Matthew Cobb
contactcobbwriting.com

Matthew Cobb, Copywriter
http://www.cobbwriting.com


*Scanning and Skimming Practices*

Whether you're writing e-mail messages or Web site sales

letters, you need to know how to hold the attention of

different types of readers. Even the readers that don't

actually "read."



Most readers will either scan, skim, or both, especially

when reading online or when reading long pieces. Optimizing

the writing on your site for those who scan and those who

skim isn't extremely difficult, but it does require an

attention to detail.



First, let's take a look at what these terms mean.



Scanning--involves looking for particular elements,

such as headlines, subheadings, and text that is

highlighted, bold-faced, or otherwise emphasized.

Scanners read only the elements that "stick out,"

their eyes moving from one attention-grabbing word

or phrase to another.



Skimming--involves looking over the entire page but

only superficially, like a speed-reader. Skimmers

may see the same elements that scanners do, but

they don't focus that much on anything specific for

very long. They glance over all of it, just trying

to get the basic idea.



Most readers do a combination of scanning and skimming.

They might scan a page and find a headline that grabs their

attention, then skim the paragraph beneath it. Only when

they find something really interesting will they go back

and read.



Sometimes, the information in the various headings and

emphasized text is all the information a visitor needs. In

fact, a visitor to a consumer sales site should conceivably

be able to make their entire buying decision based solely

on the headlines and emphasized text.



It's important to note that scanning and skimming isn't

something that was created by the Web. (It just seems like

it sometimes.) Audiences have been skimming newspaper

headlines and flipping through TV channels for quite some

time now.



*6 Steps for Writing for Scanners and Skimmers*

In the Information Overload Age, consumers have grown tired

of sales hype and marketing fluff. They're already

predisposed to skimming and scanning. Short attention spans

and a high level of skepticism are becoming a part of their

nature.



But all is not lost. Optimizing for scanners and skimmers

(and turning them into readers) isn't easy, but you can do

it if you take a steady approach and revise carefully.

Here's an example of how you can do it:



Step 1) Write out the main points of your sales

argument (which some will call a sales "pitch," but

since I want to persuade rather than "pitch," I look

at this process as a kind of debate...hence, a

sales argument.) These main points will be your

subheadings. List them as a skeleton outline for

your piece, and leave space beneath each.



Step 2) Below each main point, write down the main

words and phrases associated with each point in

your argument.



Step 3) Start writing the body of the piece. Here,

you'll explain everything in full detail. People

who read the body of your message want details, so

you should provide all the relevant information

that you can imagine a potential customer might

want to read.



Step 4) Take the words and phrases you generated

in Step 2 and thread them throughout the body of

the message. Make sure they work within the context

of the paragraphs (in other words, don't just throw

them in anywhere.) Use bold-facing, italics,

underlining, or highlights to draw attention to

these words or phrases. (Just don't go overboard...

too much emphasis can come off as "salesy", and

you'll need to only use as much emphasized text as

you think your audience will deem credible. An ad

for a luxury car won't use as much emphasized text

as a sales letter for the latest mail-order kitchen

gizmo.)



Step 5) Look at all you've written and come up with

a headline that ties it all together with a strong,

unique benefit. The headline should generate

curiosity and target a specific audience. Statistics

and testimonials generally make strong headlines by

getting attention and establishing credibility,

which is important for making a connection with

your target audience.



Step 6) At this point, you've written your first

draft. As you read back through what you have, ask

yourself a few questions: Does my headline lead

logically to my subheads? Do my subheads lead

logically to the emphasized text? Does the

emphasized text fit logically into the context of

the body? Most importantly, can a visitor make a

buying decision based solely on the headings and

emphasized text?



Sometimes, you'll find that certain elements no longer fit

the original argument. Your approach may change. That's

okay. Revise until everything flows together and makes

sense during the first reading.



Never be afraid to go back and rewrite. Always use the

strongest material, even if that means deleting half of

what you've already written. It's the only way to get your

best work.



The truth is, most readers won't make it to the body of

your message. That's okay--don't expect them to. Not all

of them will be right for your offer.



You need be able to get your points across with good

headlines, subheadings, and emphasized text. If you can do

that, you won't have to be afraid of how--or whether--your

visitors actually read the entire page.



=====================================================

Matthew Cobb is an independent copywriter.

Visit www.cobbwriting.com to learn more about his

freelance copywriting services or to sign up for his

monthly e-publication, The Copy and Content Clinic.

=====================================================





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