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> Get Articles > Copywriting > The Damaging Admission--a Persuasive Technique

The Damaging Admission--a Persuasive Technique


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Matthew Cobb
contactcobbwriting.com

Matthew Cobb, Independent Copywriter
http://www.cobbwriting.com


We would all like to think that our product or service

is flawless. More importantly, we would like for others

to believe that as well. But no matter what you sell, a

drawback (sometimes several) will always exist, even if

only in the mind of your reader-prospects. Either way,

you MUST address the issue up front. In fact, if written

properly, "the damaging admission" can actually be used

to your advantage.



Too many times, sales letters attempt to convince

reader-prospects that there's nothing wrong with the

product or service...that it is absolutely perfect. This

kind of hyperbole will actually persuade some people, but

your credibility will suffer with more others. There's

nothing wrong with positioning your product or service to

sound better than the competition, but to position it as

perfect is a huge mistake. Admit your fault(s). Just be

sure to show their real significance (or lack of) in

proportion to the overall purchase.



A damaging admission must be 1) credible and 2) useful.



A damaging admission is only credible if it's real--

no product is perfect, so you shouldn't have to make up a

damaging admission. Work-at-home opportunities are

notorious for poor persuasive techniques, many to this

effect: "Hey, we understand that some people don't want

to make more money. That's okay--this new program isn't

for everyone. It's only for those who want a steady

stream of residual income." That's a ridiculous statement

and it isn't even a real argument. I don't know anyone

who wouldn't like to make more money. Making up a false

negative only hurts your image.



A damaging admission is often used to exclude (or

appear to exclude) potential customers who might be

turned off by the facts related to the admission. This

can be useful for eliminating time-wasting "tire kickers."



For example, if your product is expensive (but not

prohibitively so for your target audience) then say so up

front. Explain that the price is high, but that quality,

customer service, etc., makes up for the price and even

saves money over the life of the product. This will

exclude many people who have no real intention of buying

but still want more information. Plus, a higher price

often creates the perception of increased value.



(If you decide to use price as a damaging admission,

make sure your product will stand up to the test after

the purchase, or be prepared to see sales drop off

quickly.)



A damaging admission can be used to demonstrate a

reason for a discount. Consider a recent example in the

Dallas/Fort Worth area: a few days after a hailstorm, a

local car dealership advertised lowered prices as part of

a "hail sale." Their "damaging admission" was that many

of the cars had been marked by the hail, so the dealership

was forced to offer the cars at discount prices.



Were these cars really damaged? Perhaps, perhaps not.

Either way, the dealership seized the opportunity to use

a "damaging admission" to their advantage and have a

special sale. The success of the campaign would depend on

whether the damaging admission was credible. Were the

discounts proportional to the supposed hail damage? If

not, customers might think they'd been fooled. Because

there was an actual hailstorm, however, the admission was

probably accepted as credible.



When you write a sales letter, you're engaging in a

one-sided conversation. You can't be present to answer

any objections the reader might have and you can't be

there to respond to concerns about your credibility. Make

sure your sales letter does this for you.





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