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> Get Articles > Copywriting > Which of These Words Attract Your Clients

Which of These Words Attract Your Clients


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Charlie Cook
ccookcharliecook.net

In Mind Marketing
http://www.charliecook.net


Whether it's your business card, tagline, article title,

web site title and description or ad, just the difference

of a few words can either pull in prospects and clients

or push them away. Getting it right can determine

whether your phone is ringing off the hook or you are

twiddling your thumbs hoping someone will call.



Just by changing a word or two or combining a couple of

phrases, you can increase your response rate dramatically.

Book publishers know that a book's title can make the

difference between it becoming a best seller or a loser.

Wouldn't you like your service and products to be best

sellers?



In the past if you wanted to be sure you'd found the best

name for your business or the right phrases to use in your

marketing materials, you needed to hire a marketing

research firm to get a reliable answer. Using phone surveys

and focus groups, a market research firm can tell you which

names turn prospects off and which make people want to buy

your services and products.



While marketing research firms may still be the best answer

for mid to large businesses, most independent professionals

and small business owners, don't budget tens of thousands

of dollars for this type of in-depth analysis. So how do you

find out which key words and phrases will attract clients to

you?



You can research and test words and phrases to dramatically

increase the response to your marketing. Thanks to the

development of the internet and a couple of free and almost

free online tools you can easily research which words pull in

prospects and which push them away. Use the steps outlined

below, to refine the words you use in your marketing.



START WITH A FOCUS ON CLIENT'S PROBLEMS

Don't make the mistake of marketing your services and

products by focusing on your name, professional label,

your credentials or processes. Your prospects are concerned

about their own problems, issues and needs. For example,

the phrase "back pain" is searched for on the internet one

and a half times as often as "chiropractor".



If you're a chiropractor, your marketing materials should

focus on the pain that your clients' experience. Start

with words that focus on prospects' problems. If you

can't think of any, use words that describe the solution

to their problems. What problems and solutions are your

clients looking for?



USE ATTENTION GETTING WORDS

Everyone knows that certain words like "sex" attract

attention. The problem is "sex" won't attract clients for

99.9% of small businesses. It's not going to help a lawyer,

cleaning service, caterer, etc. Other words that get

attention are how to, secrets, and free. The title of this

article contains at least two attention-getting words.

Can you identify them?



FISH WHERE THE FISH ARE

Certain category phrases exist to describe most types of

businesses or tasks. If you are a web designer, the phrase

"web design" is one. If you sell pyrotechnics, the more

commonly used term is "fireworks"; by a factor of twenty-two.

Improve the response to your marketing by using the

common phrases people use to search online, the same ones

used commonly in association with the services and products

you sell.



Overture and Wordtracker provide free online tools to help

you find the words and phrases your prospects are interested

in. Make a list of all the words and phrases you think people

associate with your services whether or not have a web site.

Then test each phrase to find out which words attract the

most attention.



The easiest tool to test word or phrase popularity is Overture's

at http://inventory.overture.com/d/searchinventory/suggestion/

Type in possibilities from your list and look at the how many

times it was used in a search in the last month. Write the

number down next to the word or phrase on your list and

continue testing until you have a clear winner. Make sure the

keywords you use to describe yourself, and the ones you use

on your web pages to help the search engines find your site

are ones your prospects use, too.



ALMOST FREE MARKET RESEARCH

Once you know the category phrase that best describes your

services and products, the next step is to develop your tagline,

or the copy you use in your web site description or even yellow

page advertising copy. If you are a lawyer you might have a

listing in the yellow pages under attorneys, but what should

you say to prompt people to call your office? Do you know

which of the following phrases is most likely to pull in

prospects?

- F*ree consultation for serious injuries

- Need legal help?

- Find the right attorney

- Maximum cash compensation



Without doing some market research you won't know which

phrase, if any of these, is the most effective. Thanks to

www.Google.com/adwords it's easy to test out your ideas.

Depending on the popularity of your key words and how

long you run your test, it will cost twenty to fifty dollars

or more at Google. You can sign-up, put up as many

variations of your ad as you want, and see which ones people

respond to. You may be surprised that changing a word or

two can increase your response by factors of five or more.

Once you see which phrases are working, try combining them

to improve your response even more.



Even if you never run an ad, researching which phrases pull

in prospects can help your business grow. Use the results

on your business card, in your tagline, as the title to your

web site or as the title to an article and pull in many more

clients and customers.



2003 © In Mind Communications, LLC. All rights reserved.



*****

The author, Charlie Cook, helps independent professionals

and small business owners who are struggling to attract

more clients and grow their businesses. To get the

free marketing guide, '7 Steps to Get More Clients

and Grow Your Business' visit

www.charliecook.net or write ccookcharliecook.net





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