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> Get Articles > Customer Service and Support > How To Sell To Customers Again and Again!

How To Sell To Customers Again and Again!


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Larry Dotson
bizreportsssnet.com

50,000 FREE eBooks And More!
http://www.ldpublishing.com


How To Sell To Customers Again and Again!



by Larry Dotson



You're always going to have people that buy once

and never purchase again. Once they quit buying,

that's lost revenue for your business. To stay in

business these days you must persuade your one

time purchasers into buying again and again.





First, you must set up the process to re-contact

them after they order. This will remind them that

you're still in business, ready and willing to sell to

them again. Ask visitors to sign up to your free

e-zine, associate program, mailing list, opt-in list,

etc.





Now that you have the opportunity to re-contact

them you must learn their future needs and wants.

When you send them any information remind them

that you're open to any questions or advice and

give them a customer satisfaction survey. This kind

of data can be useful to successfully present new

offers and products to them.





Next, you can send your back end offers. Give your

customers plenty of incentives and deadlines to

order. You could offer them a discount for ordering

before a certain date. Tell them "first come first

serve" you have only so many left in stock. Offer

them bonus products if they order in a certain

number of minutes. All these techniques can greatly

increase your chances.





Finally, show your customers that you care about

their business. Mail them greeting cards on

holidays and birthdays. Send them surprise gifts

once in a while. Invite them to company get

togethers and parties. You can always include a

subtle offer with each card, invitation or gift.

----

1000 Ways To Write, Create, Package And Sell

Information Products! http://www.ldpublishing.com





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