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> Get Articles > Due Diligence > How To Successfully Launch A New Business
How To Successfully Launch A New Business
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Bob Leduc
BobLeducaol.com
BobLeduc.com
http://BobLeduc.com
HOW TO SUCCESSFULLY LAUNCH A NEW BUSINESS
Copyright 2003 Bob Leduc
Every week I talk with business owners who tell me how
excited they are about their new product, service or
business opportunity. Usually, their comments include
something like, "Everybody needs it. I know I'm going to
make a lot of money with this." They sincerely believe it
will be easy to generate hordes of customers standing in
line to spend money. I really hate bursting their bubble.
But, it's not going to happen that way.
Building a successful business is hard work. Most of that
work will be devoted to finding customers. Finding customers
will be your toughest job. You need a detailed strategy to
attract the number of paying customers required to meet your
financial goals.
By trial and error over many years, I've developed a 5 step
marketing strategy that enables me to launch a new product
or service profitably every time. You can copy this system
to launch your own new enterprise or to revive a floundering
business.
STEP 1: Identify Your Target Market
The first step in developing your strategy is to isolate the
best target market for your product or service. Your sales
efforts will be most effective if you focus on a group of
prospects with common characteristics and similar problems.
Start by defining on paper your ideal customer or client.
List all of the characteristics you expect to find in good
customers or clients. Be sure to include characteristics
that make your product or service valuable to them. Then,
use this list to identify a target market. Define your
target market in writing.
STEP 2: Find Your Most Appealing Customer Benefit
Exactly what is the most compelling problem for prospects in
your target market? Why is your product or service the best
solution to their problem? Answering these 2 questions
reveals the customer benefit(s) to stress in your sales
approach.
STEP 3: Develop A Motivating Offer
Develop 2 or 3 offers that motivate prospects to take buying
action immediately. For example, can you use a special
discounted price offer with a deadline? Are there bonuses
you can add if prospects order or sign up before the
deadline? Can you combine both into a "special price plus
bonus" offer? Decide which offer on your list is the most
powerful and use it in your sales material and/or
presentation.
IMPORTANT: A special offer providing obvious value always
increases your volume of business. It's a proven technique
to overcome buyer resistance and procrastination. A special
offer also provides a logical reason in the buyer's mind to
justify what may actually be an impulsive decision to buy
now.
STEP 4: Decide How To Publicize Your Business
How will you introduce yourself to prospects in this market?
Will you use classified or display ads in print publications
or on the Internet? Will you use direct mail? Is broadcast
media such as radio or TV appropriate and cost-effective?
What networking can you participate in locally or on the
Internet to draw attention to your business? What other
methods of promotion can you use? Prioritize each method on
your list and develop an action plan with deadlines for
implementing them.
STEP 5: Establish A Plan To Promote Customer Loyalty
Decide what you will do to cultivate customers so they
continue to do business with you and give you referrals. For
example, write or call your customers or clients immediately
after a transaction and thank them for their business. Ask
them if they're pleased with what they received. Most will
express their satisfaction. That's the ideal time for you to
follow up with a request for referrals.
Don't be afraid to uncover an unhappy customer. When you do,
take whatever action you must to leave them feeling good
about you, even if your only recourse is issuing a prompt
refund. Most dissatisfied customers won't take the trouble
to contact you about their problem. They'll just take their
business elsewhere and tell other people about their
negative experience with you. That will cost you a lot of
future business.
I've used this 5 step process successfully many times. It
reduces risk by replacing guesswork with a proven strategy
that gets results. You can follow this system to
successfully launch a new enterprise or to revive an
existing business that isn't growing.
Bob Leduc spent 20 years helping businesses just like yours
find new customers and increase sales. He just released a
New Edition of his manual, How To Build Your Small Business
Fast With Simple Postcards and several other publications to
help small businesses grow and prosper. For more information:
mailto:BobLeducaol.com?subject=Postcards
Phone: 702-658-1707 after 10 AM Pacific Time/Las Vegas, NV
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