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Follow Up And Turn Prospects Into Clients


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Angela Booth
angelazip.com.au

Follow Up And Turn Prospects Into Clients
http://


*Article Use Guidelines*



Use in opt-in publications, or on Web sites, but please include

the resource box.



Please send me a copy, if possible. Many thanks.



=============================================



Summary: Diligent follow up will turn your prospects into clients.





Category: Small Business



Words: 670





Follow Up And Turn Prospects Into Clients





Copyright (c) 2002 by Angela Booth





How long does it take to get a client? First, the client has to

become aware that we exist, and then that we can solve his

problems with our products or services. That growth of awareness

is a slow process. It takes time.



Let's say you've just sent out a batch of 200 letters,

introducing yourself to businesses in your state.



You wait, happily anticipating at least a few phone calls.



Nothing.



You must follow up on the 200 letters you sent out. They were

simply an introduction.



If someone tells me they sent out 200 letters, I know they should

have managed to collect from two to five new clients from the

exercise. No excuses. Marketing is a numbers game, and worst case

scenario, if you send out 200 letters, and follow up diligently,

you will get at least two new clients.



Where most businesses let themselves down is in the following up

process. They either don't follow up at all, or they follow up in

a hit or miss fashion. They fail to even attempt to build a

relationship with prospective clients. It's amazing that some of

these businesses survive at all.



I'm as guilty of this as everyone else. I get busy too, and let

follow-up activities slip. However, if I send out a new mailing,

I make a real effort to follow the process through, because I

know if I don't, I've just wasted the time and the postage it

took to make that mailing.





= How to follow up



Here's how to follow up:



1. Have a marketing goal for each month. For example, my

marketing goal this month is to get five new clients, and follow

up with clients I haven't heard from for a year. It's important

to have this kind of over-arching marketing goal each month,

because it helps you to gain perspective. Each mailing, each

phone call and each e-mail message isn't as important as the

overall picture, the amount of persistent marketing you do each

day, week, and month.





2. The process begins. You send out your mailing of 200 letters.





3. A week later, follow up with phone calls. Making all the

calls, including getting back to the people who didn't answer the

phone because they were in a meeting, on vacation, or whatever

will take you another week.





4. Send out material to those who requested it.





5. A week later, follow up with the people you sent material to.





6. A month after the initial mailing, send another mailing to

everyone from the original 200 who expressed any interest at all,

no matter how slight that interest was.





7. A month after that, send out another mailing, or make phone

calls to ALL the prospects who were interested from the first

mailing. This means that you've contacted the responsives from

the 200 you sent the original mailing to at least THREE times.





8. Six months after the first mailing (it's now three months

since they heard from you) follow up with another mailing.





9. Three months later, follow up again.





How many clients will you get from that original mailing of 200?

My guess, over 12 months, you'll get at least TEN. Twenty would

be excellent. (Remember that from two to five is the very least

you'll get.)



Now, let's imagine that over the next two years, each of those

ten clients spends $500 with you. Conservatively, that's $5000

from one mailing to 200 prospects.



It's also $5000 you won't earn unless you work on building

relationships by following up with your prospects. So when you

send a mailing, remember that you need to follow-up. That's where

the money is.



***Resource box: if using, please include***



When your words sound good, you sound good. Author and copywriter

Angela Booth crafts words for your business --- words to sell,

educate or persuade. Free ezines: http://www.digital-e.biz/



### ___





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