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> Get Articles > Email Marketing > The Value of Word of Email Advertising
The Value of Word of Email Advertising
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Steve Tanner
steveinstantjvletters.com
Instant JV Letters
http://www.instantjvletters.com
Every wise businessperson knows that one of the best
advertising strategies and full on recommendations for
any type of business is 'Word of Mouth'.
If you are dedicated to customer care and support and
bend over backward to help all of your customers, then
you will be rewarded for your efforts.
Your customer will be delighted with your product and
service and the help they received through any support
issues.
This will then begin to benefit your business as the
process will begin to roll out a type of 'viral advertising'
system.
Your customer will recommend your company and name to
their family and friends to do business with you.
This is a very powerful marketing technique as many
people will act on recommendations therefore bringing
more business your way.
Their friends will do business with you and if you look
after them and treat them the same way as your previous
customers, they will then recommend you to all of their
friends and it just grows and grows.
Not only does word of mouth advertising work in the
offline business world -- but it also works in the online
business world as well, through the power of 'email marketing'.
This is what I call "Word Of Email Advertising".
Recommendations for your business will travel more quickly
than for any offline business. This also means that a BAD
recommendation will travel like lightning across the Internet,
damaging your business and reputation.
Because people will always talk about products and services,
word of email can have more power and influence than any
other form of publicity.
In fact in a recent survey nine out of ten small businesses
stated that their existing customer recommendations was the
most effective way of attracting new business.
Remember that this is F*REE advertising, so bear in mind the
more you can get other people to positively talk about and
recommend your business, either by sending an endorsement
to their list or through your affiliate program, the more
credibility and believability you will build for yourself
as a reputable online marketer.
If you want to generate maximum profits for your business,
it would be very wise to analyze the people who are making
the recommendations and sending you the highest amount of
traffic and sales.
You can then figure out a way of how you can stimulate the
people who are recommending you to promote your product or
service even more so.
A good way to approach your existing customers, who were
satisfied with your product or service, is to send them an
email asking them if they would like to benefit from their
recommendations by joining your affiliate program and
earning some money for it.
You could even approach them with a joint venture proposal,
asking them to endorse your product to their list for a cut
of the profits. This could be very financially rewarding for
the pair of you -- especially if they own a large responsive
opt-in list.
It is also worth building a relationship with other online
marketers who sell similar products to yours that are NOT
in direct competition.
Search out online marketers who sell a product or service
that would be complimentary to your product.
You really must make sure that the product or service you
are selling is worth a lot of value and is what people want
to buy. Make certain that your product is proven to work
and will benefit your customers in the way it is intended.
Dissatisfied customers will talk 'twice as much' as a
satisfied one. So to ensure you keep building up a solid
business and a great reputation, make certain that your
business and your products and services are known for:
- Quality
- Customer Service/Support
One way to make sure your customers are happy with your
product is to ask for their feedback. Make sure you offer
something in return for their time and feedback. Many
people will NOT do something for nothing, so by offering
a valuable bonus in return for their feedback will generate
a much higher response.
Listen to what your customers are saying to you - this is
really important - and analyze their feedback to improve
your product.
Final Thought:
Make sure your business is worth talking about through the
power of 'word of email' advertising, but be certain that
the people that are talking about you are for the right
reasons only.
© 2003 Tanatica Web Services. All Rights Reserved.
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