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> Get Articles > Internet Marketing > A Simple Formula for Success

A Simple Formula for Success


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Robert A. Kelly
bobkellyTNI.net

PRCommentary.com LLC
http://www.prcommentary.com


Leaders in the business world need public relations big time,

and they show it every day.



How? By staying in touch with their most important external

audiences and by carefully monitoring their perceptions about

the company, audience member feelings about hot topics at

issue, and the behaviors that inevitably follow.



Could there be an angle here for your business?



What I mean is, once you interact with, then learn what that

key target audience of yours believes about you and your

organization, a corrective public relations goal – a specific

behavior change -- can be established.



Which then requires that you identify a strategy. There are

just three choices here, create opinion where none exists,

change existing opinion, or reinforce it.



It’s a logical sequence. With your goal and strategy now set,

you need persuasive messages with a good chance of moving

perceptions (and thus behaviors) in your organization’s

direction. But you must make sure the messages talk not only

to the current topic at issue, but to any misconceptions or

inaccuracies encountered during your information gathering,

and to any problems that might be brewing.



What will you do with your new message? You will carry it

to the attention of your priority audience. You’ll use

communications tactics that are credible in the eyes of the

receiver, and effective in reaching him or her. You’ll also want

tactics that stand a good chance of moving opinion in that

target audience, on the topic at issue, in your direction.



Fortunately, there are many communications tactics to choose

from: newsworthy announcements, letters-to-the-editor, news

releases, radio and newspaper interviews, brochures, speeches

and on and on.



Now, you’re back to the monitoring mode as you interact once

again with members of the key target audience. With your

communications tactics hammering away, you keep one eye

peeled for signs of target audience opinion shifts in your direction.

The other eye, (and ears) stay alert for any references by print

and broadcast media, or other local thoughtleaders to your

carefully prepared message.



The bottom line is, are perceptions and behaviors within the

target audience being modified? If not, adjustments to your

communications tactics – often a big increase in, and wider

selection -- must be made. Your message may also need to

be sharpened and its factual basis strengthened.



Gradually, you’ll begin to notice changes in opinion starting

to appear along with a growing receptiveness to those messages

of yours. This is real progress.



Should you still need encouragement to hang in there with

your brand new public relations program, consider this. A

single issue – for example, a potentially dangerous, unattended

perception among a key audience -- can spread like wildfire

nudging any business closer to failure than success.



That statistic alone should make you feel pretty good about

public relations.



end



Bob Kelly counsels, writes and speaks about the fundamental premise

of public relations. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco

Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock

Co.; director of communications, U.S. Department of the Interior, and

deputy assistant press secretary, The White House.

mailto:bobkellyTNI.net Visit: http://www.prcommentary.com





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