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Developing a Web Site Marketing Plan
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Bobette Kyle
bobetteWebSiteMarketingPlan.com
Web Site Marketing Plan
http://www.websitemarketingplan.com
Developing a Web Site Marketing Plan
by Bobette Kyle
For many of us, finding the time and commitment to complete
a marketing plan for our Web sites is difficult. There are
so many other obligations vying for our attention it is
tempting to push planning to the back burner. Giving into
that temptation, however, means putting your business at a
disadvantage. Your marketing plan is the compass by which
you navigate. As opportunities arise or your business
environment changes, the objective and strategies in your
marketing plan will point you toward the best action.
Without a marketing plan, you risk becoming unfocused in
your marketing and are only guessing what might be best for
your business.
To be most effective, your Web site marketing plan should be
a part of your business marketing plan. By aligning online
marketing with your offline efforts, you can better achieve
overall company objectives. Additionally, you will present
a consistent style and message across all points of contact
with your target audience.
Your Web site marketing plan's focus will be partially
determined by your site's status. If you already have a site
in place, your plan can focus strictly on marketing issues -
how to most effectively market using your existing site. If
you have a site that needs improvement, your plan should
incorporate enhancements into the site's design in
conjunction with marketing activities (While you may not
think of these enhancements as "marketing", in this case,
they are instrumental to an effective plan.). If you do not
yet have a site, you can create one while developing your
Web site marketing plan, with your plan focused on launching
the site. In any case, remember that your objective,
strategies, and tactics will change over time as your
situation and focus change.
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Parts of a Marketing Plan
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The Web site marketing plan is similar to a business
marketing plan, but with a narrower focus. Completing a
marketing plan includes developing strategies and tactics
(also called action plans) that, when implemented, will help
you reach your marketing objectives. Objectives, strategies,
and tactics are each progressively narrower in scope.
The objective addresses the "big picture". In general terms,
your objective answers the question "How will I overcome my
main marketing challenge(s)?" If your company's main site-
related challenge is figuring out how to use your Web site
to help build client business, for example, an objective for
your Web site marketing plan could be "To enhance online
client service as well as build site awareness and interest
with clients."
Strategies support your objective. Your strategies define
the general approaches you will take to meet your objective.
For example, strategies to support the above objective could
include 1) improve online communication, information, and
education, 2) build awareness of and interest in your
company on the Internet, and 3) communicate the Web site's
existence and advantages to existing clients.
Tactics are where the action takes place - these are the
things you will do to bring your strategies to life. Tactics
for strategy 2 in the above example (improve online
communication, information, and education) could include 1)
sharing experience and observations in your industry through
participation in discussion boards, 2) offering an email
newsletter, and 3) listing/submitting your site to targeted
search engines and directories.
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Marketing Planning Tools
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The specifics of developing a marketing plan vary according
to the source. All can be effective when used correctly.
Some sites and software that can help you in developing your
marketing plan are below.
Sites
eSOLO's Marketing Action Plans
( http://www.esolo.com/mapslist.php3 ) can help you to come up
with strategies and action plans (tactics) to support common
marketing objectives.
The Web Site Marketing Plan's Marketing Plan Resources page
( http://www.websitemarketingplan.com/sr3.htm ) includes
several links and descriptions of sites with marketing plan
information.
Software
Each of these software titles takes a slightly different
approach to developing a marketing plan.
- Plan Write® for Marketing
( http://www.businessplansoftware.org/marketing_plan.asp )
- WebQuest Pro ( http://www.webquestpro.com/ )
- Marketing Plan Pro ( http://www.bplans.com/marketingplans )
Bobette Kyle has over 10 years experience in Corporate
Marketing; Brand and Product Marketing; Field Marketing and
Sales; and Management. She helps small-budget businesses -
both traditional and Web based - include the Internet in
marketing strategies. For a step-by-step approach to
developing a Web site marketing plan, read her book "How
Much For Just the Spider? Strategic Web Site Marketing for
Small-Budget Businesses", available April, 2002
( http://www.websitemarketingplan.com/sr.htm ).
(C) 2002 Bobette Kyle. All rights reserved.
This article can be used only in its entirety, including the author resource box. To use, please contact the author at bobetteWebSiteMarketingPlan.com.
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