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What the home shopping networks can teach us about online marketing.
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Hans Klein
WealthStarterstriad.rr.com
WealthStarters.com
http://www.WealthStarters.com
What the home shopping networks can teach us about
online marketing.
By Hans Klein
Who would have thought that a TV network dedicated
to selling products on a cable network could become
a success?
Besides most people hate commercials… What would
make them sit down, watch a shopping network and,
ultimately, buy?
Simple… the networks applied principles that have been
selling products for hundreds of years.
1. Get targeted prospect’s attention. The
networks have a matter of seconds to grab those people
flipping the channels looking for something to watch.
• Their solution is an excited host and an
attractive display.
• These images say a thousand words, but, on
the internet, this task is quite daunting.
That is why you must have an exciting headline to
get people’s attention, yet leave out the fancy
graphics… they take too long to download,
while a headline pops up on the screen in a matter
of seconds…just like on the home shopping networks.
2. Handle the customer’s objections. The first
thing the prospect sees, after his interest
is perked, is the price at the bottom of
the screen. He is now asking, “Is this
product worth the price and will it meet my
needs?” This is where the salesmen and women
show their expert sales skills.
• Before they get on air, they have done their
research and know potential customer’s needs
and objections.
• They know that for each need and objection
you ignore, you may be missing out on a sale.
• This same concept can be applied to the
internet. By writing to your customer in a
way that he feels that you have the perfect
product for him, you can make a sale.
3. Show the benefits and justify the sale with
features. My favorite products to watch being
sold are clothing. They have been selling
the same types of clothes for years, but they
are able to sell thousands and thousands of
clothes that would never sell in a department store.
• They do this by citing benefits, like, “You
will look beautiful, and you will receive
lots of compliments.” This gets the potential
customer’s attention, but they are still
hesitant because they want to make sure they
are opening up their pocketbook for a quality
product.
So the sales person will say, “This shirt is different
because it has original stripes, and it is a perfect fit.”
Now the customer will have the justification he needs
to make the purchase.
• On the internet, this step is absolutely vital,
and the customer must know why he should buy
your product. Do this by making him picture
what it would be like for him to use your product.
4. My favorite part… testimonials. On the home
shopping network, they always have people
calling in to explain why they made their
purchase. The customers are doing this so
they can justify their purchase to themselves.
Everyone wants to make sure he has made the
right purchase and so he calls in, so the
sales person will say, “Yes, you were absolutely
right, and everyone else should take your advice.”
• I like the testimonials so much because I
always have to laugh at the various reasons
people will use to justify their purchase.
As I am writing this article and listening to QVC, a
woman just called in and gave an extremely detailed
explanation of why she purchases from QVC and not
from department stores. The woman says she has been
buying from QVC since the inception of the network and
she likes it because she does not have to go outside
to buy her clothes.
• This example shows that you need to give
testimonials that allow prospects to find
reasons to justify their purchase. People
want to buy, but they are not going to,
unless they have a reason.
All this information is just a touch of everything
you can learn from the home shopping networks.
So get tuned in!
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tricks and strategies to quickly and easily promote
your business or product on the Internet. Just visit
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