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> Get Articles > Outsourcing > How To Pick An IT Consultant

How To Pick An IT Consultant


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David Berube
d_berubeberubeconsulting.com

Berube Consulting
http://berubeconsulting.com


How To Pick An IT Consultant



At some point, most business are going to need to have some

help from a IT consultant. Maybe your business is a small,

without many IT resources. Maybe your company is larger,

with a significant resources in IT already, and just needs a

healthy dose of outside perspective. Whatever the reason, it

can be difficult to choose an IT consultant, especially if

you aren't a technical person.



I've heard stories about selecting consultants from all

sorts of people. Quite a few have told me heard horror

stories about how they wound up with large bills and little

or nothing to show for it. Fortunately, it doesn't have to

be hard to choose an IT consultant, because I've the

knowledge I've accrued to create some guidelines you can use

in choosing your IT consultant.



A Contract Programmer or an IT Consultant?



There are quite a few contract programmers out there

masquerading as IT consultants. A real IT consultant isn't

in the business of writing code; rather, he's in the

business of solving problems, and code just happens to be

one of the way that he (or she) does it. Conversely, a

contract programmer will want you to spell out exactly what

kind of program you want him to write. He doesn't solve

problems; he just writes code the way he's told, and hopes

it will fix the problem at hand. With a real IT consultant,

you wind up with a solution that leaves everyone happy.



Focus on benefits, not technology.



Some IT consultants can get wrapped up in their technology;

it's not uncommon to see consultants who specializes in

"AS/400 mainframes" or "embedded systems", for example. A

real IT consultant, though, focuses on benefiting his

client, using whatever technology is necessary, rather than

on what technology he's familar with. You want to hire

someone that's skilled at solving problems, and that will

use the technology that's best suited to your business,

whatever it may be. You shouldn't have to pick a consultant

based on what technology he's familar with; he should be

able to take care of almost any technological problem,

either by doing the work himself or outsourcing to someone

in his network of contacts.





Pay only for value.



Amateur IT consultants tend to charge for their time, not by

the value of the work they perform; so do contract

programmers. Real IT consultants, though, charge based on

value provided to you, NOT based on time. This is because

amateurs are afraid that they won't be able to complete the

project in a reasonable amount of time, so they want

reassurance that they'll be paid for their time in any

situation. Experienced IT consultants, though, are confident

in their ability to deliver code under their estimate, they

are confident in their ability to provide value, and they

that they can provide value that's worth MORE than their

time is. You shouldn't be making an investment decision

every time you consider calling your IT consultant.





It always takes time.



Some consultants will offer to send you a proposal after a

ten or twenty minute phone conversation. It is impossible to

accurately assess your situation that quickly; they are

trying to provide you with a 'one-size-fits-all' package.

Real IT consultants will not make provide you with answers,

proposals, or fees until they know enough about your

business to have an informed opinion. Unless your consultant

is willing to spend enough time to really know what your

problem is, you won't end up with the solution that you

really need, because your consultant is making random shots

in the dark.





---

David Berube is a consultant solving business problems. He's

also a prolific writer and speaker; you can see more of his

works at his website, http://www.berubeconsulting.com . He'd

love to answer your questions via email; just contact

d_berubeberubeconsulting and he'll get right back to you.





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