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> Get Articles > Outsourcing > Lightening the Load ... Getting Help When You Need It

Lightening the Load ... Getting Help When You Need It


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Elena Fawkner
janahbbo.com

A Home-Based Business Online
http://www.ahbbo.com


Lightening the Load ... Getting Help When You Need It



© 2000 Elena Fawkner



If there's one immutable fact of life when it comes to this

business, it's that there's so much to do but so little time to

do it all in. At some point around the one year mark, if you've

been even moderately successful in your online business,

you'll find you've reached the limit of what you can do with

the time you have available. At that point you have a choice:

to deliberately retard the growth of your business to maintain

the status quo, or take on additional resources to help you

cope with a business that continues to grow beyond the

capacities of just one person.



That's just the choice I was faced with when I returned to

the full-time workforce last month after running my online

business on a full-time basis for two months. I realized

almost immediately that if I kept on the way I was, my

business wasn't going to go any further. It was taking all

my time to deal with the administrative side of the business

and that left none for the really important business-

development activities that kept getting pushed to the

back-burner until I magically found the time to get to them.

In this article, we look at getting help when you need it. And

no, I'm not talking about going out and hiring a wage-earning

full-time employee or even a part-time employee for that matter

although that, of course, is one option open to you. Instead,

with a little bit of lateral thinking you may well find you can get

the help you need for very little (if any) up-front cash outlay.



COMPENSATING YOUR ASSISTANT



Because (I assume) you're still running your business

on a shoestring, you can't afford to pay someone a wage

in advance of generating additional income. This means that

whoever you choose needs to be someone who's prepared to

work for a percentage of the profits of the business rather

than a wage. For this reason, the person you choose will

most likely be close to you ... a family member, spouse

or very close friend.



As for the proportion of profits that you pay to your assistant,

this is up to you and your assistant to negotiate and will

depend on several factors including the types of tasks your

assistant performs, the time they have available to work (and

actually do work) and the overall contribution they make to the

business. An assistant who takes an entrepreneurial interest

in the business and contributes to its growth in addition to its

maintenance should be rewarded accordingly.



TAX CONSEQUENCES



Be sure to get professional advice before you start your

arrangement with your assistant. You need to think about

tax and other issues such as whether your profit-sharing

arrangement might create a partnership rather than an

employer-employee relationship (this may or may not be

something you want). Also, assuming you're not intending

to create a partnership relationship with your assistant, think

about whether you want an employer-employee relationship or

whether you prefer your assistant to be an independent

contractor. There are tax consequences for each of the

above scenarios so be sure to talk to your accountant about

your options.



CONVERTING TIME INTO INCOME



It should be self-evident that you are going to have to

convert the time you free up with the help of your assistant

into income. In other words, if your business doesn't

generate any more income as a result of you taking on an

assistant, by the time you split your profits, you're going

to be behind. So it's crucial that you take the time you save

and spend it wisely. That means using your time on projects

that are going to increase the income of your business by

more than the cost of splitting your profits.



WHO TO CHOOSE FOR YOUR ASSISTANT



Now, who should you choose for your assistant? To start

with, consider who in your immediate circle has both the

time and the ability to help you in your business. It could be

a spouse, teenage son or daughter, parent, next door neighbor,

brother or sister, close friend or colleague.



In my case, my first choice for an assistant was my

computer-savvy mother but, because she is retired and on a

pension, she can't earn an income without jeopardizing her

retirement income. I therefore didn't consider her as a real

possibility.



I then considered one of my sisters but, because

of technical problems (she didn't have a suitable computer

and wasn't in a position to get one quickly) that wasn't

going to work either. Then my other sister, not computer-

savvy but obviously a lateral thinker, suggested that, instead

of paying my mother her share of the profits in cash which

would have jeopardized her pension, why not pay her in airline

tickets from Australia to the US? Because I have recently

relocated from Australia to the US, this was a perfect

solution because it was expenditure my parents would

have incurred anyway. And, from my business's point

of view, because my mother works for the business, the

airfares the business pays for will be tax-deductible as

our visits will be, at least in part, business-related.

So, give some thought to your particular circumstances

and think laterally. Perhaps you have a teenage son or

daughter who is good with computers and is looking for a

way to earn additional income. Not only does appointing

them as your assistant achieve this goal, it also gives your

child crucial experience working in the ecommerce field and

that sure can't hurt!



Perhaps you have a close friend who is a single mother

and is looking for at-home ways to supplement her part-time

income. Perhaps a sibling is in a similar position. You get the

idea. I imagine that most people know at least one person that

they could strike such an arrangement with.



TASKS TO DELEGATE



OK, so you've lined up your assistant. Let's turn now

to the kinds of things you can delegate to him/her.

As a general rule, you want to delegate those tasks that

are routine, repetitive and which maintain (rather than

grow) your business. Growing the business is your job.

That's what's meant by working "on" the business rather

than "in" the business.

Consider the following:



= Processing Subscribe/Unsubscribe Requests

If you publish an ezine, then you know what an administrative

headache it can be processing all those subscribe and

unsubscribe requests even with the aid of automating software.



Despite your best efforts, and clear instructions in your ezine,

there are always at least a dozen people who can't seem to

figure out how to unsubscribe themselves and send you a

message asking you to do it for them. Then there are those

who write asking to be added to your ezine list because they've

been referred by a friend and don't have your subscribe URL.



So you add them manually too. Then there are those who want

to unsubscribe but keep trying to do so using an email address

other than the one they signed up with. They send abusive

emails to you when, for some mysterious reason they keep

getting your ezine. They, of course, think you're so desperate

for subscribers that you have set up your devious systems so

that once they're subscribed they're on your list forever.



Annoying as this is for ezine publishers, the real problem is the

time it eats up dealing with this stuff. So delegate this task to

your assistant.



= Processing Advertising Orders

Another routine task that can be delegated to your assistant

is the processing of advertising orders in your ezine. Set up

your systems so that all orders go straight to your assistant

(with a copy to you so you're in the loop) who then schedules

the ad, confirms the booking with the advertiser and then

formats the ad ready for the next issue.



= Sending Your Ezine

Actually sending your ezine to your list is something that

you can delegate to your assistant, too. Just email your

ezine to your assistant when you've finished it for sending

to your list. You may even leave your assistant to insert the

classified ads.



= Submitting Your Articles

Another routine task that your assistant can take care of is

article submissions. I have a list of article submission

services that I submit my articles to on a weekly basis,

as well as a handful of publishers who have specifically

requested to receive them. My assistant sends for each

article after it is written (they're all available on autoresponder)

and submits it to the article submission sites/lists I

specify. A longer-term project is to seek out, on a regular

basis, new article submission points. That, also, I have

delegated.



= Submitting Your Ezine

Similarly, I have delegated the task of submitting my

ezine to the various ezine announcement services that

are always springing up all over the place.

= Negotiating Ad Swaps



If you're an ezine publisher, you know that receiving ad swap

proposals from fellow publishers is a frequent occurrence.

Delegate the negotiation of these swaps to your assistant.



= Web Site Updating

Depending on how computer-savvy your assistant is,

they may also be able to take on some simple web site

updating for you. We're not talking about major design

changes here, just making routine updates to add your

latest ezine, article or advertising information, that sort of

thing.

~*~*~*~*~*~

By delegating these routine administrative tasks and any

others that may apply to your particular business, you will

save yourself several hours of work every week. Don't

squander this time! Now you have the time you need to

overhaul your site, write the next month's articles for your

ezine, investigate and respond to the half dozen joint

venture proposals you've received this week, create that

ebook you've been meaning to get around to writing and,

most importantly, *promoting your business*! As stated

earlier, you MUST convert your newfound time into dollars.

If not, your business is just going backwards ... the very

circumstance you sought to avoid when hiring your

assistant.



------



** Reprinting of this article is welcome! **

This article may be freely reproduced provided that: (1) you

include the following resource box; and (2) you only mail to a

100% opt-in list. (Articles are no longer being made available

via autoresponder due to large numbers of bounced mails due

to full mailboxes.)

Here's the resource box to use if reprinting this article:

------

Elena Fawkner is editor of A Home-Based Business Online ...

practical home business ideas for the work-from-home

entrepreneur.

http://www.ahbbo.com





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