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> Get Articles > Revenue Generation > Want More Visitors? Customers? Clients? Make it Easy for Them to "Buy"
Want More Visitors? Customers? Clients? Make it Easy for Them to "Buy"
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Judy Cullins
judybookcoaching.com
Book Writing and Marketing Solutions
http://www.bookcoaching.com
If you are like me you may be offending visitors and potential
buyers by not making it easy for them to buy.
Today, I almost lost a sale because when a potential customer
went to my site under "teleclasses" and ordered the 3-audio-tape
series at a discounted price of $50, she noticed it said $90. Of
course she didn't make the order. Just a little mix up, but if she
hadn't told me, the mistake could be sending many other buyers
away. The how to buy wasn't clear enough, and the price was
wrong.
Although my Web master and I fixed it in a few minutes, this
mistake reminded me to update and "check and correct" each
part of my site more often. To make up for the mistake, I offered
her 3 free eBooks valued at $30 free when she revisited.
Damage Control or Regular Maintenance?
Be sure to test all links and information before you load
information to your site. It makes you wonder how many sales are
you losing because somehow, you don't make it easy for your
customers to "buy."
In your products and reports add an order page at the end of the
book to give potential buyers more choices and easy ways to
buy from you. Some people will never give out their credit card
information on the Web, so to increase responses, I give them
these choices:
Four Easy Ways to Order:
1. For a secure order form, go to "SpecialOffers" navigation
button at www.bookcoaching.com . Or, if you want a live
link: http://www.bookcoaching.com/specialoffers.shtm .
You will be led to where you can download the product
you buy.
2. Call the toll-free number 1/866-200-9743 or the local
telephone number at 1/619/466-0622. Have your credit card
information ready along with the titles and prices.
3. Mail your check to Judy Cullins, 7000 Melody Lane, La
Mesa, CA, 91942 with the title, prices and totals. When you
click the link provided, you will be led to the order
form you can print out and send.
4. Fax the order form as in #3 to the toll-free
number 1/866-200-9743.
Survey your potential buyers. Ask them which way they
would prefer to buy. Many are afraid of the security of their
credit card information over the Internet.
While many like the free 800 number to order, others really like
a coupon like the magazines offer to buy a product or service.
All their credit information goes on it, their name, address, email
and even Web site. They can mail it to you with the credit card
information or include a check.
Buyers can also fax the order page to your free 800 number and
give you their credit card information on the coupon you send
them. Since putting this choice in place in my "Discounts of the
Month" home page offers, orders are humming along and people
are able to buy the best way for them.
Making it easy for your customer to buy is all-important to
increase your sales, subscribers, and clients.
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Judy Cullins: author, publisher, book coach
Helps professionals manifest their book dreams
Special Offer: "Discounts of the Month"
http://www.bookcoaching.com/discounts.shtml
Send an email to Subscribebookcoaching.com
The Book Coach Says... includes 2 free eReports
Email: Judybookcoaching.com
Ph./Fax: 619/466/0622
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