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The Straight Truth About Web Site Building Tools
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Eileen Turtle Parzek
turtlesoho-it-goes.com
SOHO It Goes!
http://www.soho-it-goes.com
THE STRAIGHT TRUTH ABOUT WEB SITE BUILDING TOOLS
Most business owners today know that having a web site is an
essential component of marketing. In the past, the choices
were to hire a professional web designer, hire a local
teenager to create a site for mall money, or learn to do it
yourself. Often the last two options, which were the least
expensive, were how small businesses had to go. The results
are often not what businesses need to grow, reach, and
impress new potential customers.
In the last few years, the options for small businesses to
get a site developed have changed dramatically. There are
now sophisticated “site builder” tools available to small
business owners, bundled with many web hosting packages. By
using templates, and a content management system to manage
updates to the site, it became easier to set up and maintain
a web site, and many development companies have canned this
functionality, for a fee. Hosting providers are increasingly
offering tools to automate the web site building process,
and with good reason. This new option has many benefits, as
long as the business owner recognizes that there are trade
offs and limitations to getting a web site this way.
One of the biggest attractions for site building tools is
the cost. It won’t necessarily cost less to get your site
this way, but it does provide a way to spread the cost over
time. It still costs money - for example, you can pay $50
per month for the next two years, or $1,200. But this cost
very often includes hosting, and a domain name, along with a
lot of features which would cost more individually, so it
really can save money. For a small business wanting
ecommerce, it can be even more attractive because to have a
custom built, full featured e-commerce site can easily cost
thousands of dollars.
For the “do it yourselfer,” site building tools are a boon
because they make web site building seem so easy – just
click here, enter that, and voila – you have a web site. At
least, that is the perception! Of course, professional web
designers know there are a few more things to know, but we do
find some irony in the fact that web developers, in their
quest to improve and better the web, have made themselves
optional. Most site building tools today are very robust,
making it simple to add forms, searching, maps, guest books,
calendars, and a whole variety of elements to a web site.
Even better, the hosting company sometimes offers an entire
suite of services – the site builder, email marketing, search
engine optimization and statistics, all in one package along
with the hosting.
So, why would anyone hire a professional? First, the site
building tools, though increasingly robust, often lack in
design and layout flexibility. For example, they might
depend on a standard layout that has a banner across the top,
menu down the side. If you want to have your navigation
across the top and perhaps a sub banner under it, you might
not have that option. Many businesses have already outgrown
their first or second site, and want something customized to
their business. Since all site builders differ, it is
possible that you could want features and functionality
within your site which is not available within the
system. Still, some site builders support development
languages like PHP, making it possible to customize the site
with the help of a programmer. Some site builders include
ecommerce, but they do not all do it the same way. A few
utilize PayPal – but not credit cards. Some use a
particular credit card processing service and won’t
accommodate anything else. The bottom line is that it is
important to look at sites that were built using the tool
you’re considering and research all of the features that are
included; to be sure that everything you want to do is
possible.
There is also a possibility that the service will require
you to keep some branding on the site telling people that
you used their tool. This is more common with the free site
builders – which pay for themselves by putting ads on your
site. If your goal is to build a business web site, it’s
really not worth sacrificing your professional image by
getting something free, which screams CHEAP.
The biggest downfall to using a site builder and doing it
yourself is that it really isn’t quite as easy as they say
it is, to do it right. A tool can make things happen – but
if you don’t know what to make happen, it is either a
useless tool or a dangerous one. There is a learning curve
to knowing how to present information online, as well as for
using the site builder. In other word, the fuller featured
the tool; the more there is to learn. If you aren’t familiar
with color theory, use of typography, information
architecture, layout and design, you can potentially make
something that will hurt your business more than help it.
So, unless you are already computer and web savvy, figuring
out all the features within your web hosting and site
builder package can be time consuming and frustrating.
Fortunately, there are ways that a small business can take
advantage of these new options and still create a functional
and professional web site. One way is simply to take the
time to research the available tools, and find the one that
has the most features and flexibility, meeting your
functional requirements. The internet is a massive library
of “how to” information, where you can literally teach
yourself anything – and with enough time spent, you could
potentially learn how to layout information, what colors
and fonts work well together, how to conduct your marketing
online and optimize the site for search engines. Another
approach would be to hire a professional designer simply to
get you “off the ground” by handling the administrative set
up of your new site package, creating the look of the site
and developing the initial structure. That person could
also teach you how to manage the content and make changes
yourself going forward. This middle ground approach ensures
that your site benefits your business and puts a good image
forward, while taking advantage of the “pay as you go”
budgeting and easy content management features of a
site builder.
The first step for a small business owner thinking about
having a web site needs to be an honest assessment of how
much time, money, talent, patience and computer savvy he or
she has, with a clear understanding of the available
options. Once this is determined, any small business which
needs to be online can be.
Eileen 'Turtle' Parzek (c) 2003 All Rights Reserved
ABOUT THE AUTHOR
Eileen 'Turtle' Parzek is a veteran web designer and an
online marketing & communications consultant who has been
working from home and virtually since 1995. You can
subscribe to her free monthly newsletter called
Increase Your Reach: Infuse Your Marketing with Technology
at http://www.soho-it-goes.com
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