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> Get Articles > Spam - Unsolicited Commercial Email > Beware Spam Withdrawals

Beware Spam Withdrawals


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Tim Knox
timonlineprofits4u.com

OnlineProfits4U.com
http://www.onlineprofits4u.com


You have permission to publish this article in your ezine or on

your web site, free of charge, as long as the bylines are included.

A courtesy copy of your publication would be appreciated.



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Beware Of Spam Withdrawals

by

Tim Knox

Small Business Q&A

Copyright 2003

http://www.smallbusinessqa.com



Read it online:

http://www.smallbusinessqa.com/columns/spam.asp



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Q: I am so sick of all the spam that is sent to my business

email address. I spend an hour every morning just trying to sort

out the good email from the bad. I know I could just delete it

all, but I'm afraid I'll accidentally delete email that might

be important to my business. Short of unplugging my computer,

what's the best solution for dealing with spam?



A: I feel your pain. I, too, miss the good old days when

the only time you'd spend an hour dealing with spam was trying

to pry it out of the can.



Due to the nature of my business, I get a lot of unwanted email.

I've been working on the Internet since 1995 and my email

address has been publicly exposed for most of that time, so I am

a spammer's delight. It is no exaggeration to say that I used

to receive more than 400 email messages a day. Out of those 400

messages about 10% were from people I knew, 10% were from people

I needed to know, and the rest were from people that I would

like to track down and field dress with a very dull knife.



Spammers, they are called… the scourge of the Internet… the

digital kin of the lowly telemarketer and dreaded junk mailer.



After listening to me complain about spam for months, my lead

engineer burst into my office a few weeks ago and announced,

"I've solved our spam problem! I've installed a spam filter

on our server that will prevent spam from getting through."



Great, I thought, now I can find something new to complain about.



I wondered what I would do with the extra two hours a day this

wonderful spam filter would give me. My joy quickly waned when

within a day my email went from 400 to 40. It was the saddest

day of my life. Sitting there staring at my empty email box I

suddenly felt very alone. At that moment I realized that not

only had I come to expect the morning deluge of email, but I

had come to find comfort in it. The spammers had become my

friends. They wanted me to get rich quick and brighten my smile.

They wanted to enhance my love life with generic Viagra and give

me great deals on miniature cameras, low interest loans,

waterfront property, and more. And the sheer number of folks

concerned about the abundance (or lack thereof) of my anatomy

was incredibly heart warming.



And the ladies that sent me email were so nice. They were

worried that I was lonely and offered to cure my loneliness if

only I gave them a credit card number. How sweet is that?



After a few days the withdrawal symptoms ceased and I was happy

to be free of the majority of the spam, though to this day I'm

afraid that I might be missing out on something grand.



You and I are not alone, Anna. According to a recent study by

eMarketer, the average Internet email user now receives 81

emails a day, and nearly one quarter of them are spam. Spam

now makes up more than 40% of all email and costs U.S. companies

more than $10 billion annually. Seventy-six billion unsolicited

e-mail messages will be delivered in 2003.



So how do spammers get your email address in the first place?

It's easier than you might think. While some spam comes as a

result of online purchases (yes, there are companies that will

sell your email address no matter what their privacy policy

says), that's just one of the ways spammers get you in their

sites.



Spammers use "spider software" to crawl the web and harvest

email address, so if you have a personal or company website

that has your email posted on it, sooner or later a spam spider

is going to grab your address and add it to the mill. Likewise

when you sign up to take online surveys or receive email

newsletters, you are potentially exposing yourself to spammers.



How can you reduce the amount of spam you get? Many people

think that you can't fight spam, so you should just accept it

and move on. In other words, you can not fight the Borg, so

smile and be assimilated into the fold. While spam is hard to

eliminate, there are things you can do to lessen the amount of

spam you receive and it's impact on your daily business life.



First, stop clicking on the "unsubscribe" links at the bottom of

spam emails. While some of the links are valid and will get you

removed from spammer's lists, other are actually there just to

let the spammer know that your address is valid. Click the link

to unsubscribe and you might actually see the amount of spam you

receive increase.



Second, it's a good idea to have at least two e-mail addresses.

Use one for personal or business use, and the other for surveys

and online purchases.



Third, consider installing a spam blocking software on your

computer or company network. There are a variety of spam

blocking applications on the market that range in price from

free to a hundred bucks. Though none of them will completely

eliminate spam, they can greatly reduce the volume you receive.

Search the Web for "spam filter" and investigate the ones that

you feel are right for you.



Your Internet Service Provider should also offer an anti-spam

application, but be careful how you use it. I have a client who

recently increased the sensitivity of their ISP spam blocker to

the point that nothing was getting delivered to their company

email accounts, including their own company newsletter. They

had effectively built an email brick wall that stopped the spam

and everything else. Not a good idea.



Before investing in a commercial spam blocker you might also try

adjusting the email filtering settings in your email software.

Microsoft Outlook, for example, lets you set rules for handling

incoming mail. The same is true with Outlook Express, Eudora,

and Apple's Mail OSX. Each have built-in filtering features

that can help eliminate unwanted email by parameters you set.



One thing to remember is that if spam didn't work, it would

quickly go away. In other words, if spammers weren't profiting

from sending unwanted emails they would go do something else.



Probably become a telemarketer or credit card debt collector.



Whether you use a commercial product or rely on your existing

email software to filter out spam, just be careful that you

don't batten down the hatches so tight that you no longer

receive any email at all.



Here's to your success!



Tim Knox

timonlineprofits4u.com



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Small Business Q&A is written by veteran entrepreneur and

syndicated columnist, Tim Knox. Tim serves as the president and

CEO of three successful technology companies: B2Secure Inc., a

Web-based hiring management software company; Digital Graphiti Inc.,

a software development company; and Sidebar Systems, a company

that creates-cutting edge convergence software for broadcast media

outlets. Tim is also the founder of OnlineProfits4U.com, an

ebusiness dedicated to the success of online entrepreneurs.



Tim is also the Ebusiness Startup and Design Expert for

Entrepreneur.com, the website of the national publication

Entrepreneur Magazine.



Related Links:

-- http://www.smallbusinessqa.com

-- http://www.onlineprofits4u.com

-- http://www.digitalgraphiti.com

-- http://www.b2secure.com

-- http://www.sidebarsystems.com



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