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> Get Articles > Statistics and Tracking > "How Ya Doin'?"... or, A Traffic Analysis Primer, Part One
"How Ya Doin'?"... or, A Traffic Analysis Primer, Part One
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Loren G. Tindall
ltindallWebMarketingUnlimited.com
Web Marketing Unlimited
http://www.WebMarketingUnlimited.com
"How Ya Doin'?"
A Traffic Analysis Primer, Part One
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So, someone asks you, "How's the website doing?"
There's something very satisfying about being able to tell
them EXACTLY how well the site is doing, and supply
supporting statistics like:
- How many visitors you have each month
- How much each visitor costs
- How much each visitor is worth
- How successful your selling efforts are
- Where the visitors come from
- What the visitors do once they arrive
As impressed as people will be when you tell them this
information, they will be doubly impressed when you are then
able to compare these numbers to last month's numbers.
Beyond the satisfaction of having these facts available lies
the value of applying the information to the decision-making
process for your site. Is your site's overall design
effective? Is each page delivering optimum results? Are you
making money or losing it -- and in either case, it's nice
to know how much.
How Much Do You Really Need To Know?
------------------------------------
How well you can answer these questions depends on the
reporting you get from the folks who host your website. If
your site is hosted at an Internet service provider (ISP),
you should be able to get a basic monthly site performance
report from them. A basic report will list how many hits,
page views and visitors your site receives every month.
If your ISP doesn't provide you with a monthly site
performance report, don't despair -- there are ways to
outsource this capability. I'll tell you more about these at
the end of this article. Although most basic reports don't
contain enough information for detailed reporting and
analysis, there are alternatives ranging from free to
inexpensive to wildly expensive. As you might imagine, the
more you spend, the more detail you get. The question
becomes, "How much do you really need to know?"
A Meaningless Number
--------------------
There was a time (1996, if you must know) when you could
impress someone with how many hits your web site received in
a given month. We now know that this is a meaningless
number, since a hit only signifies when an individual file
is requested from your web server.
A file can be anything -- an HTML file or a graphic image,
for example -- and the average web page can be made up of
many files. The page you are looking at now contains at
least four graphic images, and when your browser pulled it
off my web server, my monthly hit counter was increased by
five hits (the HTML page plus the four graphic images), even
though you're only one visitor.
To compound this meaningless number, consider that the
average visitor will look at a number of pages at your site.
For our example, let's assume they look at four pages before
they exit your site. If each page contains an average of
four graphic images, the average visitor will result in 20
hits.
To use hits as an indicator of your web site's success is
misleading -- great, if you want to impress someone else,
not so great if you're trying to make an informed decision
on how to spend your advertising budget.
Another Meaningless Number
--------------------------
O.K., maybe not meaningless, but page views can be
dangerously deceptive at the very least. In addition to hits
(or files transferred), the standard ISP report will usually
tell you how many page views your site has each month.
As we saw in the previous example, a single visitor can view
many pages during the course of a single visit. If this
visitor returns tomorrow and revisits the same pages, your
Page View total is increased again. Now, obviously we all
hope that our visitors will return often -- it increases the
chances that they will become customers -- but as you can
see, the number of pages viewed doesn't really tell you how
popular or profitable your site is.
Popular Software Choices
---------------
As I promised at the start of this article, here is a list
of vendors who provide reporting applications to help you
track and analyze your web site's traffic.
www.WebStat.com
If you look at the bottom of this web page, you'll see that
I use this free service. To find out more, just click on the
image below.
www.HitBoxCentral.com
This is one of the oldest free traffic trackers on the Web.
Their web site is worth visiting just for the marketing and
development resources alone.
www.WebTrends.com
Not free, but one of the dominant forces in the field. If
you host your own web server, this is the way to go.
In the next installment of this series, I'll cover how to
use your monthly traffic reports to optimize your
advertising and marketing decisions.
===============================================
Loren G. Tindall hosts Web Marketing Unlimited,
"A Collection of Practical and Proven Resources
for the Internet Marketing Community"
http://www.WebMarketingUnlimited.com
mailto: ltindallwebmarketingunlimited.com
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