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> Get Articles > Statistics and Tracking > "How Ya Doin'?"... or, A Traffic Analysis Primer, Part One

"How Ya Doin'?"... or, A Traffic Analysis Primer, Part One


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Loren G. Tindall
ltindallWebMarketingUnlimited.com

Web Marketing Unlimited
http://www.WebMarketingUnlimited.com


"How Ya Doin'?"

A Traffic Analysis Primer, Part One

-----------------------------------

So, someone asks you, "How's the website doing?"



There's something very satisfying about being able to tell

them EXACTLY how well the site is doing, and supply

supporting statistics like:



- How many visitors you have each month

- How much each visitor costs

- How much each visitor is worth

- How successful your selling efforts are

- Where the visitors come from

- What the visitors do once they arrive



As impressed as people will be when you tell them this

information, they will be doubly impressed when you are then

able to compare these numbers to last month's numbers.

Beyond the satisfaction of having these facts available lies

the value of applying the information to the decision-making

process for your site. Is your site's overall design

effective? Is each page delivering optimum results? Are you

making money or losing it -- and in either case, it's nice

to know how much.



How Much Do You Really Need To Know?

------------------------------------

How well you can answer these questions depends on the

reporting you get from the folks who host your website. If

your site is hosted at an Internet service provider (ISP),

you should be able to get a basic monthly site performance

report from them. A basic report will list how many hits,

page views and visitors your site receives every month.



If your ISP doesn't provide you with a monthly site

performance report, don't despair -- there are ways to

outsource this capability. I'll tell you more about these at

the end of this article. Although most basic reports don't

contain enough information for detailed reporting and

analysis, there are alternatives ranging from free to

inexpensive to wildly expensive. As you might imagine, the

more you spend, the more detail you get. The question

becomes, "How much do you really need to know?"



A Meaningless Number

--------------------

There was a time (1996, if you must know) when you could

impress someone with how many hits your web site received in

a given month. We now know that this is a meaningless

number, since a hit only signifies when an individual file

is requested from your web server.



A file can be anything -- an HTML file or a graphic image,

for example -- and the average web page can be made up of

many files. The page you are looking at now contains at

least four graphic images, and when your browser pulled it

off my web server, my monthly hit counter was increased by

five hits (the HTML page plus the four graphic images), even

though you're only one visitor.



To compound this meaningless number, consider that the

average visitor will look at a number of pages at your site.

For our example, let's assume they look at four pages before

they exit your site. If each page contains an average of

four graphic images, the average visitor will result in 20

hits.



To use hits as an indicator of your web site's success is

misleading -- great, if you want to impress someone else,

not so great if you're trying to make an informed decision

on how to spend your advertising budget.



Another Meaningless Number

--------------------------

O.K., maybe not meaningless, but page views can be

dangerously deceptive at the very least. In addition to hits

(or files transferred), the standard ISP report will usually

tell you how many page views your site has each month.



As we saw in the previous example, a single visitor can view

many pages during the course of a single visit. If this

visitor returns tomorrow and revisits the same pages, your

Page View total is increased again. Now, obviously we all

hope that our visitors will return often -- it increases the

chances that they will become customers -- but as you can

see, the number of pages viewed doesn't really tell you how

popular or profitable your site is.



Popular Software Choices

---------------

As I promised at the start of this article, here is a list

of vendors who provide reporting applications to help you

track and analyze your web site's traffic.



www.WebStat.com

If you look at the bottom of this web page, you'll see that

I use this free service. To find out more, just click on the

image below.



www.HitBoxCentral.com



This is one of the oldest free traffic trackers on the Web.

Their web site is worth visiting just for the marketing and

development resources alone.



www.WebTrends.com

Not free, but one of the dominant forces in the field. If

you host your own web server, this is the way to go.



In the next installment of this series, I'll cover how to

use your monthly traffic reports to optimize your

advertising and marketing decisions.



===============================================

Loren G. Tindall hosts Web Marketing Unlimited,

"A Collection of Practical and Proven Resources

for the Internet Marketing Community"

http://www.WebMarketingUnlimited.com

mailto: ltindallwebmarketingunlimited.com

===============================================





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